Privacy Policy

Financial Information & Payments Privacy Policy

Home Decor Group Northampton Ltd (Trading as: Home Decor Tiles Northampton)

1. Payments on Our WooCommerce Website

Our website is built using WooCommerce, and all online payments are processed securely through trusted third-party payment providers. We use Stripe as our main payment gateway, with additional options including Klarna and Clearpay (Afterpay) where available.
We do not store or process full card details on our own servers.

2. What Payment Information Is Collected

When you place an order, the following information may be collected and processed:

Name
Billing and delivery address
Email address and phone number
Order details and transaction amount
Payment method type
Partial card data (e.g. card brand, expiry month/year, last four digits)

Sensitive payment data such as full card numbers and security codes are handled directly by Stripe using encrypted, PCI-DSS compliant systems.

3. How Your Payment Data Is Used

Your payment information is used to:

Process and complete your order
Prevent fraud and unauthorised transactions
Issue refunds where applicable
Comply with accounting, tax, and legal obligations

4. Third-Party Payment Providers

We share only the necessary information with:

Stripe Payments Europe Ltd
Klarna
Clearpay / Afterpay
Banking institutions for settlement into our business account

These providers act as independent data controllers for the payment data they process and have their own privacy policies.

5. Data Security

We use SSL encryption and secure server infrastructure. Stripe and our other payment partners use advanced encryption, tokenisation, and fraud detection to protect your data.

6. Cookies & Tracking in Payments

WooCommerce and Stripe may use cookies to remember your session, enable checkout functionality, and prevent fraudulent behaviour.

7. Your Rights Under UK GDPR

You have the right to access your personal data, request corrections, request deletion where legally permitted, and object to or restrict processing in certain cases.

Contact:
Home Decor Group Northampton Ltd
Email: [your business email]

8. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.